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How can I deactivate my account

Last updated on Oct 11, 2023

We understand that circumstances may arise where you need to deactivate your account. If you no longer wish to continue using our platform, we provide a straightforward process to deactivate your account. Please follow the steps outlined below:

  1. Begin by clicking on the "Profile" section, which is conveniently located in the top right corner of the page. This will open a drop-down menu.

  2. From the drop-down menu, select "Settings." This will take you to the account settings page.

  3. On the account settings page, carefully review the available options. Locate the account deactivation feature.

  4. Click on the account deactivation feature to initiate the process. A confirmation prompt will appear to ensure that you wish to proceed with deactivating your account.

  5. Take a moment to consider the implications of deactivating your account. Keep in mind that deactivating your account will result in the loss of access to all courses, progress, and other account-related data. Additionally, any active subscriptions or enrollments will be terminated.

  6. If you have made the decision to proceed with deactivating your account, confirm your choice by selecting the appropriate option on the confirmation prompt. This will initiate the deactivation process.

  7. Once the deactivation process is complete, your account will be deactivated, and you will no longer have access to it.

Please note that account deactivation is a permanent action, and it cannot be undone. If you wish to use our platform again in the future, you will need to create a new account.

If you have any questions or require further assistance during the account deactivation process, our dedicated customer support team is available to help. We value your feedback and would appreciate any insights you may have regarding your decision to deactivate your account.

Thank you for being a part of our platform, and we sincerely hope you had a positive learning experience during your time with us.