Account & Profile | Nbyula Help Center

Setting up account

To start using services offered by Nbyula, you'll need to set up an account. Create an account To create Nbyula account: 1. Go to Nbyula.com. 2. At the top of the page, click Sign up. 3. Choose whether you want to provide a name, email, and password or link your Nbyula account to your Linkedin profile, Google account. If you choose to create a new Nbyula account with a name, email, and password, your password needs to be six characters or longer. Once you create your account, you can change your account settings any time by : 1. Go to the profile icon on the top right corner 2. Click on settings

Last updated on Oct 11, 2023

Reporting users for violation

If you come across users who violate our Code of Conduct and Terms and Conditions, you can report them to us. 1. Go to the user’s profile page. 2. On top right corner and find the Flag Icon button. 3. On the Report User popup, select a reason for your report. 4. Provide details of the violation committed. 5. Click Submit Report.

Last updated on Oct 11, 2023

Updating email address

To update your email address, follow these steps: 1. Click on the "Profile" section located in the top right corner of the page. 2. From the drop-down menu, select "Settings." 3. Locate and click on the "Email" option. 4. Enter your new email address in the designated field. 5. Click on the "Continue" button. 6. Check your new email address for an OTP (One-Time Password) that has been sent to you. 7. Enter the OTP in the provided field. 8. Click on the "Continue" button. 9. Your email address will now be successfully updated. If you encounter any issues during this process, please reach out to our customer support team for further assistance.

Last updated on Oct 11, 2023

How to update account password

Coming soon ...

Last updated on Oct 11, 2023

Changing default currency

To ensure a seamless experience tailored to your local currency, we provide an easy way to update your currency preference on our website. Follow the steps below to select your country and have your currency automatically updated throughout the entire website. 1. Locate the button at the bottom of the page which mentions your currency. It is conveniently placed for quick access to this feature. 2. Click on the button, and a modal will appear on your screen. This modal allows you to select your country from a comprehensive list. 3. Carefully review the list of available countries and find the one that corresponds to your current location or desired currency preference. 4. Once you have identified your country, click on it to select it. The modal will automatically update and close, and your currency preference will be saved. 5. Congratulations! Your currency has now been updated throughout our website to match your selected country. This means that prices, payment options, and any other currency-related information will be displayed in your preferred currency. It's important to note that your selected currency will be applied consistently across all courses, pricing details, and transaction processes. This ensures a clear understanding of costs and avoids any confusion related to currency conversions. If you have any questions or encounter any issues while updating your currency preference, our dedicated customer support team is here to assist you. We strive to provide the best user experience and make your learning journey as smooth as possible. Please note that currency conversion rates may fluctuate based on the prevailing market conditions, and any additional charges related to currency conversions may be subject to the policies of your chosen payment method. Thank you for choosing our platform, and we hope you have a rewarding learning experience tailored to your preferred currency.

Last updated on Oct 11, 2023

How can I deactivate my account

We understand that circumstances may arise where you need to deactivate your account. If you no longer wish to continue using our platform, we provide a straightforward process to deactivate your account. Please follow the steps outlined below: 1. Begin by clicking on the "Profile" section, which is conveniently located in the top right corner of the page. This will open a drop-down menu. 2. From the drop-down menu, select "Settings." This will take you to the account settings page. 3. On the account settings page, carefully review the available options. Locate the account deactivation feature. 4. Click on the account deactivation feature to initiate the process. A confirmation prompt will appear to ensure that you wish to proceed with deactivating your account. 5. Take a moment to consider the implications of deactivating your account. Keep in mind that deactivating your account will result in the loss of access to all courses, progress, and other account-related data. Additionally, any active subscriptions or enrollments will be terminated. 6. If you have made the decision to proceed with deactivating your account, confirm your choice by selecting the appropriate option on the confirmation prompt. This will initiate the deactivation process. 7. Once the deactivation process is complete, your account will be deactivated, and you will no longer have access to it. Please note that account deactivation is a permanent action, and it cannot be undone. If you wish to use our platform again in the future, you will need to create a new account. If you have any questions or require further assistance during the account deactivation process, our dedicated customer support team is available to help. We value your feedback and would appreciate any insights you may have regarding your decision to deactivate your account. Thank you for being a part of our platform, and we sincerely hope you had a positive learning experience during your time with us.

Last updated on Oct 11, 2023